Free Shipping
HomeLamp offers free standard shipping for all orders .
Shipping Methods & Delivery Times
HomeLamp provides the following shipping options to suit your needs:
Standard Shipping
- Estimated Delivery Time: 7–10 business days.
Note: Delivery times may vary depending on your location and carrier logistics.
Order Tracking
Once your order ships, you will receive an email that includes:
- A tracking number.
- A link to track your package.
- The carrier’s information (e.g., UPS, FedEx, DHL).
You can also track your order via our website on the Order Tracking page.
Shipping Delays
We strive to deliver your order on time; however, delays may occur due to:
- Inventory availability or processing capacity.
- High order volumes during peak seasons.
- Unforeseen circumstances such as natural disasters or strikes.
- Customs clearance issues or carrier delays.
If a significant delay occurs, we will notify you promptly. For urgent assistance, please contact HomeLamp.
Lost or Damaged Packages
Lost Packages
- If your package is not delivered within 15 business days of the expected delivery date, please contact us.
- We will work with the carrier to locate your package or provide a replacement/refund.
Damaged Packages
- If your package arrives damaged, please contact us within 48 hours of delivery.
- Provide photos or videos of the damaged item and packaging to expedite the resolution process.
Additional Information
- International Shipping: Available to select locations.
- Non-Serviceable Addresses: We cannot deliver to P.O. Boxes, APO/FPO addresses, or restricted areas.
- Customs and Duties: All customs fees, import taxes, and duties are included in the shipping cost.
- Installation & Assembly: HomeLamp does not provide installation, assembly, or physical delivery to residences or businesses.
- Non-Refundable Shipping Charges: Please note that shipping charges are non-refundable.